Today, most Fortune-500 companies have massive call centers in India to handle complex back-office operations and technical support for their U.S. and other English-speaking countries. They include companies and organizations like Dell, General Electric, IBM, Citigroup, Ford, National Semiconductor, United Health Care, Cigna, World Bank etc., L-Cube can deliver the same benefits these companies have derived from India call centers to you - cost effectively.

        We specialize in knowledge intensive call center solutions that require skilled technical staff to initiate and handle queries. Call center personnel can be specifically trained and certified through your training program and dedicated to your account. With our vast experience in information retrieval and customer relationship management software and services, we are able to deliver extraordinary value to you at a fraction of your cost. Our call center is equipped with the best CRM tools, and our process management is refined to meet your specific goals. Our facility is state-of-the-art and secured, and is designed to enforce privacy and information security measures.

        L-Cube can implement web-enabled, secure solutions that can integrate outsourced call center operations with your current systems and operations. The integrated operation will offer your customers a 24x7x365 seamlessly support and yet at a fraction of the cost.

        We provide wide variety of deployment options. Outsourced call center can be setup as a direct extensions from your company's PBX or as independent toll-free lines. Call center can be staffed during normal business hours only, off-hours only, or 24x7 depending on your requirements.